Please join us on Thursday, October 18, 2018 for our October ARMA-NCR Information Session.

Getting Employee Buy-in to IM Policies
Administrative policies—including IM, ATIP, and Privacy policies—need buy-in from the other people working in the organization. Without it, compliance is a power struggle instead of a collaborate effort. That buy-in is hard to achieve when the wording of most of our IM policies sounds like angry parents talking to bad children. Adults bristle at disrespectfully worded statements. The reality is that in most organizations, it was not the policy writer's intent to sound disrespectful; however, at the time the policy was written, people were paying more attention to the content than the tone of voice. They cared a lot about what they said, but not so much about how they said it.

This session will survey a number of common examples of aggressively worded policy statements, and provide recommendations on how to fix them. It will be of interest to anyone who drafts or contributes to the IM policies or guidelines of their organization.
About the Speaker: 

Lewis S. Eisen brings a unique set of skills to the discipline of policy writing. He combines several years practicing law with 15 years of business consulting and 16 years experience in Information Management in the GC. He speaks at venues across the United States and Canada, and is the author of the book How to Write Rules that People Want to Follow: A Guide to Respectful Policies and Directives.

Location: Sheraton Ottawa Hotel, Penthouse A & B (150 Albert Street, Ottawa, ON) 

Date & Time: Thursday, October 18, 2018 - 10:00 am to 12:00 pm.

Cost: Free! (You do not have to be an ARMA member to attend)

Registration: Please send your RSVP to Céline Lanthier by October 17th at to register for this information session. 

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